Other Questions

Why was the product delivered in several packages?

Some products are too heavy and contain too many parts to be sent in one package. To ensure that you receive the complete product, we have divided it into several packages. When your order is shipped, we will provide you with the exact number of packages and their tracking numbers. Please note: The packages may not arrive simultaneously.

What should I do if my package arrives damaged?

Please contact us first by sending an email to after-sale@major-lutie.com detailing the problem you are experiencing. MAJOR FITNESS has an efficient team dedicated to solving all your issues. Rest assured, we will provide you with a satisfactory solution.

What should I do if I haven't received a reply to my Email?

Please first check if you have sent your email to the correct address. We will respond to you within 12 hours of receiving the email.