Payment & Ordering

What is the process for canceling my order?

Please contact us via email at We will process your order cancellation request within 1-2 working days.

Why was my payment declined?

If your credit card is declined, there may be several reasons: insufficient funds, incorrect CSV security code entry, an expired card, incorrect billing information entered, or the card may not permit internet purchases. In any case, contacting your issuing bank can clarify why the card is being declined.

What payment methods are accepted on your site?

We accept various payment methods, including PayPal, ShopPay, VISA, and other credit cards. For more details, please visit our payment method page.

Need help still?

If you want to know more about payment method, please see our payment method page for additional details.