Shipping Policy
MAJOR LUTIE promises a free shipping policy for all products sold on major-lutie.com, so that consumers don't have to worry about paying high shipping costs.
We will ship the products within 2-3 working days after you place your order.
Tax:
Depending on your location and applicable state and local tax laws, you may be required to pay sales tax when making a purchase on our website. The specific tax amount and details will be calculated and displayed during the checkout process.
It's important to understand that tax requirements vary by jurisdiction, and therefore, the final tax calculation will depend on the shipping address or the destination of the purchased items. These taxes, if applicable, are determined and imposed by the respective state or local authorities and are not under our control.
We recommend reviewing the tax information displayed during the checkout process to understand the exact tax amount associated with your purchase. If you have any further questions or concerns regarding taxes, please feel free to reach out to our customer support team, who will be happy to assist you.
Please note that this tax policy is subject to change in accordance with any updates or amendments to state and local tax laws. We appreciate your understanding and cooperation in complying with the applicable tax regulations.
Partner:
- Currently we only choose UPS and FedEx as our logistics carriers. Under normal circumstances, we will select the nearest delivery warehouse and the logistics carrier corresponding to the delivery warehouse when shipping. If you have any questions about this, please contact us by email:after-sale@major-lutie.com.
- We only provide ordinary express services, and currently do not support other next-day/same-day delivery services. If you need next-day/same-day delivery services in special circumstances, please contact us.
Ship time:
- We promise that all products are in good condition before leaving the warehouse.
- Generally, we will ship the products within 2-3 working days after you place your order, this is only applicable to stock products.
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For pre-sale products, we will have clearly marked information on the product page and announce the specific information according to the specific situation.
- We cannot guarantee the delivery time under special circumstances, such as natural disasters, government actions, social anomalies, etc. If there are special circumstances, we will inform you on the homepage of the store.
Scope of delivery:
- MAJOR LUTIE currently supports shipping within the United States (excluding Alaska, Hawaii, U.S. Virgin Islands, Puerto Rico, Guam, and military and air bases) and within Australia, and does not offer international shipping.
Delivery time:
- We will send an email to your order email address shortly after the order is shipped, which will provide the package quantity, logistics carrier and logistics tracking number of the item you purchased. For some products, we will also provide information such as electronic installation instructions in the attachment. Please note that some carriers take approximately 48 hours to update tracking information after receiving the package.
- We have warehouses in CA, NJ, and GA. After you place an order, we will determine the specific delivery warehouse according to the inventory and delivery address according to the nearest distance. Because we use the partner method to ship the products, we cannot guarantee the accurate delivery time. You may receive your order earlier than expected, or you may receive your order later than expected. Generally, we will deliver most of the products within 10 days.
Change address:
Since we ship our products by means of partners, in order to avoid damage or loss of the products during multiple transfers, we generally do not support changing the address after the products are sent out.
If you still want to change the address, please contact us first.
Please note that if we agree to do so, we can only modify your address once for you, and you will be solely or partially responsible (depending on the circumstances) for additional shipping costs, damage to merchandise, etc.
Therefore, we recommend that you check the address before purchasing.
MAJOR LUTIE is committed to creating the perfect home fitness equipment, our products are half the price or less than other companies' products, but we use the materials of standard commercial fitness equipment. MAJOR LUTIE provides users with the most cost-effective products with economical prices and high-quality products.
